Clients reply us after got the dress
1.My friend,our wedding dresses are handmade instead ofmass-produced,the fabric used is excellent,so please do not compare our goods with other low weddings dress in the price, thank you!
2.The price is only for the dress, not include any accessories such as gloves,jacket,veil and petticoat.
3. We do standard size or custom made size,the price is the same, please leave us your measurments if you choose custom made, please see below measuring instruction.
1) Full Bust = inches or centimeters
2) Waist =
3) Hips =
4) Length from shoulder to shoulder =
5) Length shoulder to floor = (from shoulder to floor with your shoes on)
6) Armseye(armhole)=
7) Height= (from top of head to floor with your shoes on)
8) Dress color =white or ivory
9) Dress back=lace up or zipper
Material:all our wedding dress,wedding gown,bridal dress,evening dress,prom dress,bridesmaid dress,party dress,mother of brides dress and other wedding accessories fabric is Satin, chiffon, taffeta, tulle, organza, velvet etc.All using high-quality material.
if customer require, such as silk satin, cotton. We are trying our best to meet client's requirement.
Color: you can choose any color you like from color card ,then tell us the color number.
Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the color of our products will be exactly the same with the photographs you saw.
Please choose the standard size from the size chart.If the standard size not suit you,please send me your actual measurements as blow:
1) Full Bust = inches or centimeters
2) Waist =
3) Hips =
4) Length from shoulder to shoulder =
5) Length shoulder to floor = (from shoulder to floor with your shoes on)
6) Armseye(armhole)=
7) Height= (from top of head to floor with your shoes on)
8) Dress color =white or ivory
9) Dress back=lace up or zipper
This is an international shipment. Item will be couriered from China to your address. We may fold the gown inside out to protect the beading or lacing. We will put the gown in a courier bag. Steam press is recommended after international transportation
Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are arranged according to your order confirmation.
As always, if there is a problem or if the item is unsatisfactory, please do contact us first for a quick and atisfactory resolution, such as, refund or exchange another new item for you.
Please kindly contact us for the return at first within 48 hours after receiving the item.
The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty spots, change and so on, we shall not offer refund.
We offer FREE REPAIR on your dress! But the postage to send it back and re-shipping cost to you will be both on your account.
It is required that the item or dresses should be returned to us within 14 days after the return request is accepted.
1.We do our best to make your online purchase as pleasant as possible, if you have any concerns
please do not hesitate to contact us as we truly want every customer to be a satisfied customer!
2.It would be highly appreciated if you could leave us a positive feedback,give us 5 stars if you satisfied with the dress,please contact us first if there is any problems.you can send email or chat with us on line,all email will be answered within 1 business day,if you do not receive our reply,please kindly resend your email,we will reply you as soon as possible.
Q1: Can I return or cancel the dress if I change my mind ?
A1:Even standard size dresses are made to order for each customers. The custom nature of our dresses means cancellation and return policy is stricter than other items, so it's important to order carefully.
Q2:I am worried about sizing and the exact size and fit of the dress. How can I make sure I order the correct size and fit ?
A2: Compare your unique measurements with our measuring guide, use our made-to-order model which make your allows us to dress based on your exact measurements for a custom-fit dress.
Q3: Can I order this dress in a different style/fabric/length ?
A3:Each dress is carefully tailored to match exactly what you see in the photo. If you have your idea on changing the dress ,please contact with us before ordering .
Q4: Will my dress exactly match the color I see on your website ?
A4:There might be a slight difference between the actual dress's color and what you see in the photo depending on your computer monitor's display settings.
Thank you !
